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12 Mar 10 Which Industry has the Most Disgruntled Customers?

Don’t know the answer? Read this article to find out.

Better Business Bureau (BBB) has recently revealed that in 2009, the industry that drew most consumer complaints was cell phone industry. In the year in question, BBB received 1 million consumer complains, which is a 9.7% increase over the complaint volume of 2008.

BBB is a symbol of trust for business on the Internet, and many consumers use this service to research business in 2009. In total, users used the service of BBB 65 million times in 2009 to ensure that the business they are dealing with is trustworthy.

Leading the number of complaints against, the cell phone industry received 37, 477 complaints in 2009, which is an increase of 2.1% over the volume of complaints received in 2008 against this industry. At number two was cable and satellite TV industry with 32,616 complaints and number 3 slot was taken by banks with 29,920 complaints.

In terms of percentage change in number of complaints banking industry rule the roost with 42.3% more complaints over the last year.

There are industries like collection agencies, auto dealers- new cars, and furniture-retail that saw decline in the number of complaints. See the picture for more detail.

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05 Mar 10 A Job-Search Guide to Help People Over 45 – XVIII

As said in the last post, this is the last post in the series, and with this I will conclude my discussion on job-search tips for over-45 job seekers. In this part, I will talk about what to you need to promote during your interview.

Attract attention, and focus on the bright side

There may be quite a few things in the résumé that were not so much impressive, so try to bury it deeper during your interview by focusing your interviewer’s attention on your strength. Do not just dodge the questions asked about your weak points. Tackle the question wisely and enroute take a turn and move towards your strength. Do it covertly.

Promote your work ethics

Tell your interviewer that because of your age, you do not feel like hopping from one job to another, and will settle if you get a satisfactory job like the one you are giving interview for. Well say this but not in so many words. It should look as if it is coming naturally from you. Do not fake it. Loyalty is a big asset and that too a rare one.

Tell your interviewer your monetary worth

You have accumulated a lot of knowledge and expertise (perhaps interdepartmental ones as well) in your long career before being unemployed. Tell the worth of those skills in dollar terms. The interviewer needs to know your real worth.

With this our discussion on this topic comes to an end. And as a parting though, I must say that this phase (unemployment) is temporary, and there is always a job for a person who deserves it, and works to get it.

You may want to bookmark this post, as I have provided links to all the posts that I have written in this series below this paragraph. I would like to know what you think about this series, so use the comment box and start sending your input.

Index

  1. A Job-Search Guide to Help People Over 45 – I
  2. A Job-Search Guide to Help People Over 45 – II
  3. A Job-Search Guide to Help People Over 45 – III
  4. A Job-Search Guide to Help People Over 45 – IV
  5. A Job-Search Guide to Help People Over 45 – V
  6. A Job-Search Guide to Help People Over 45 – VI
  7. A Job-Search Guide to Help People Over 45 – VII
  8. A Job-Search Guide to Help People Over 45 – VIII
  9. A Job-Search Guide to Help People Over 45 – IX
  10. A Job-Search Guide to Help People Over 45 – X
  11. A Job-Search Guide to Help People Over 45 – XI
  12. A Job-Search Guide to Help People Over 45 – XII
  13. A Job-Search Guide to Help People Over 45 – XIII
  14. A Job-Search Guide to Help People Over 45 – XIV
  15. A Job-Search Guide to Help People Over 45 – XV
  16. A Job-Search Guide to Help People Over 45 – XVI
  17. A Job-Search Guide to Help People Over 45 – XVII
  18. A Job-Search Guide to Help People Over 45 – XVIII
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04 Mar 10 A Job-Search Guide to Help People Over 45 – XVII

This is 17th post of the series written to help people over 45 secure jobs for them. We have come a long way. I hope by now you have gained enough confidence and rearing up to go. Some of you might have gone ahead and secured a job. This series is approaching its end now. It would be no more than 2 posts in this series. So, before it gets over, let us get together and pour everything on paper for you to see and use it.

Plan, Plan, and Plan

Planning is important. It takes the surprise factor and blind spot out of the equation. Review the list of common questions asked in an interview, and prepare an answer for each one of them. Do not mug up. Just make yourself comfortable with the questions. During the planning process also find a way out to blunt the ruthless edge of your negative characteristics. Do not make it look like your biggest asset, but soften its edge and make it look less damaging.

Look uber-cool

Well, I do not intend to suggest that you should take in all those garbage being consumed by teenagers in the name of fashion and “walking ahead of time”. All I want to suggest is to look up-to-date and in the know of things that matter to the job you are being interviewed for.

When I say up-to-date I also mean up-to-date in your appearance. I know it was not the first thing you expected to read when you wake up in the morning, but it important. You will not like to look like a black sheep among all the white clones. Dress as the way people younger to your dress, at least for the interview. It will convey the person on the other side of the table that you may be chronologically from different group, but your psychosocial make is same as his own.

Tell them you will learn

Do not flinch if you are faced with a question that you do not know answer of, or if you have asked about a technology which you have never heard of. Tell your interviewer that you are unaware of thing in question, but you will learn it sooner than expected, and if you are promised the job, you can start learning right from today. This will tell your interviewer, how much keen you are for the job, and how much time you are willing to devote for that. The interviewer will not pass unimpressed.

What else do you think is necessary to excel in an interview? Use the comment box and send in your suggestions.

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